Shipping and delivery policy

Last updated 4 November 2026.

Nothing is shipped

Surge Migrate is a digital service sold by Surge Software Solutions Private Limited. We do not ship physical goods, and there are no shipping charges.

How each service is delivered

• The readiness scan runs online on this website; its results are shown to you in the browser.
• The client portal is used online in your account at www.surgemigrate.com. When Razorpay confirms a wallet top-up, the amount is added to your wallet in the portal.
• The AEM 6.5 Readiness Audit: the written report and Migration Blueprint within 10 business days of kickoff, followed by a walkthrough call with your team.
• Migrations, managed operations and other services are delivered against the scope, milestones and acceptance criteria in your signed order or agreement.

Where we deliver

The services are delivered online to customers in India and abroad. Access needs only a web browser and an internet connection.

Contact

If something you paid for has not reached you, email [email protected] or call +91 91600 57000. See also our refund and cancellation policy.